Quote:
Originally Posted by Naka_Timo
Good and very competitive now.
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Competition benefits the end user. Some years back, people has been complaining that global oil prices has come down so much (more than 50%) but yet air tickets and ferry tickets is still remaining at its all time "world-class" high in Sillypore and set to go upward.
I notice Sindo and Majestic has very little room for a promo whereas Horizon has never drop its price over my nearly 7 years in Batam and it is only recently this year that it has started doing some promotion. But the staffs wasnt made (or used to it) to handle the sudden surge in sales hence currently, Horizon Ferry has the WORST customer service among the other ferry companies for now,hehehe...
But they will be learning to cope over time.