Quote:
Originally Posted by MiG27
Can elaborate what happened at HBay n Horizon?
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Not entirely their fault, but then being almost a monopoly is the issue. I was almost late for my ferry this morning. And it happens that I don't have enough rupiah to pay for ferry ticket. They can't accept SGD which is their management rule. Instead of telling me nicely (I'll the customer after all, and my attitude had been nice up till then), the counter guy choose to be sarcastic. Fine, I proceeded to withdraw cash from ATM and instead of telling me I won't make it to the ferry, the counter girl just took my payment and that's it. We would have thought that by allowing us to buy the ticket and collecting the boarding pass, we should have no issue boarding the ferry right. No. Instead, I'm told to wait for the next ferry 1.5 hour later.
As i can't wait that long, I took the refund, took a cab to Batam Centre and boarded a ferry that is 30 mins earlier and at 60k cheaper.
Which made me think...
The main issue here is that Horizon is almost the monopoly at HBB. Even at HBF, they even had the balls to tell me to pay up for the boarding pass, and to return to then if I'm not able to board the ferry.
Well, for those who planned their troops week and don't expect changes, Horizon might be suitable for them.
For me...well, since I tend to make late changes to my travel plan, it becomes I'm open to be held hostage by them.
Then, to think again, I dropped at Batam Centre this trip cos seats for 1045 ferry was full. No worries, just pop over to Batam Fast and grab a ticket to Batam Centre. Taxi to Goodway Hotel cost me 60k. Even if I take from HBB to HBF, it would cost me about 40K. Yes, HBB may be near to Nagoya and is within walking distance. But, pray tell, how many of us regularly walked to our hotels anyway. I don't.
Plus, usually you can save some dollars for ferry tickets to Batam Centre.
End up, I think I might be landing more often in future.